Maximus
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Clinical Standards Lead is a Professional role within Operations, reporting to the AC Manager or Team Performance Leader.
The Clinical Standards Lead conducts face-to-face healthcare assessments and examinations and produces concise reports for the Department of Work and Pensions (DWP) as part of a successful integrated team.
In addition to performing assessments, the Clinical Standards Lead provides clinical coaching and mentorship to new and tenured HCPs, typically in his/her assessment centre.
The Clinical Standards Lead supports the AC Manager in delivering quality, productivity, and applicable service level targets by providing clinical expertise and judgment.
The Clinical Standards Lead is called upon to provide Stage 3 training to new hires and ongoing informal 'on the job' training to new hires, audit, case review and 'on the spot' coaching to new and tenured HCPs, and may be required to deliver classroom trainings to new HCPs.
o Conducts face-to-face assessments of customers in relation to a variety of benefits; undertakes file-work and provides reports to the DWP.
o Mentors and coaches HCPs in the centre and is the first point of contact for clinical questions and issues.
o Escalates clinical questions through appropriate channels and communicating resolution back to the HCP team.
o Analyses and interpret clinical information and medical evidence and provide a report in a professional and concise mannero Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claimso Undertake recorded assessments where requiredo Use IT software programmes to support clinical decision making when undertaking file-work and examinationso Liaise with AC Manager and Team Performance Leaders to develop and embed best practiceso Attendance at Stakeholder and Customer meetings in region as and when required by the Regional Directoro Audit and review cases and provide 'on the spot' feedback to new and tenured HCPso Provide Stage 3 training to new HCPs as requiredo Provide classroom training to new HCPs as requiredo Other ad hoc duties as required o Acted as a registered healthcare practitioner (nurse, physician, physiotherapist, occupational therapist) in a CHDA assessment centre or equivalento Able to work well as part of a multidisciplinary team and build positive working relationships with both medical colleagues and administrative support staff o Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conducto Complies with all applicable continuous professional development requirementso Able to effectively coach and mentor HCPs to improve / maintain performance standardso Able to ensure that professional practice standards and best practice are maintained in all areas of work o Able to deliver productivity and quality standards agreed between the Centre and the DWP and to respond positively to feedback o Qualified to deliver Stage 3 trainingo Qualified to perform CHDA case audits and able to provide instruction on how to write reports that meet A grade requirementso Flexible and adaptableo Able to understand, anticipate and meet immediate and medium-term customer and client needso Able to collaborate effectively with others to drive a performance cultureo Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audienceso Able to maintain a professional demeanour in stressful interactions EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
About the Company:
MaximusMAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels.
The company's health services segment offers outsourced program management and administrative services,Company Size:
5,000 to 9,999 employeesIndustry:
Healthcare ServicesFounded:
0Website:
https:
//www.
maximus.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Clinical Standards Lead is a Professional role within Operations, reporting to the AC Manager or Team Performance Leader.
The Clinical Standards Lead conducts face-to-face healthcare assessments and examinations and produces concise reports for the Department of Work and Pensions (DWP) as part of a successful integrated team.
In addition to performing assessments, the Clinical Standards Lead provides clinical coaching and mentorship to new and tenured HCPs, typically in his/her assessment centre.
The Clinical Standards Lead supports the AC Manager in delivering quality, productivity, and applicable service level targets by providing clinical expertise and judgment.
The Clinical Standards Lead is called upon to provide Stage 3 training to new hires and ongoing informal 'on the job' training to new hires, audit, case review and 'on the spot' coaching to new and tenured HCPs, and may be required to deliver classroom trainings to new HCPs.
o Conducts face-to-face assessments of customers in relation to a variety of benefits; undertakes file-work and provides reports to the DWP.
o Mentors and coaches HCPs in the centre and is the first point of contact for clinical questions and issues.
o Escalates clinical questions through appropriate channels and communicating resolution back to the HCP team.
o Analyses and interpret clinical information and medical evidence and provide a report in a professional and concise mannero Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claimso Undertake recorded assessments where requiredo Use IT software programmes to support clinical decision making when undertaking file-work and examinationso Liaise with AC Manager and Team Performance Leaders to develop and embed best practiceso Attendance at Stakeholder and Customer meetings in region as and when required by the Regional Directoro Audit and review cases and provide 'on the spot' feedback to new and tenured HCPso Provide Stage 3 training to new HCPs as requiredo Provide classroom training to new HCPs as requiredo Other ad hoc duties as required o Acted as a registered healthcare practitioner (nurse, physician, physiotherapist, occupational therapist) in a CHDA assessment centre or equivalento Able to work well as part of a multidisciplinary team and build positive working relationships with both medical colleagues and administrative support staff o Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conducto Complies with all applicable continuous professional development requirementso Able to effectively coach and mentor HCPs to improve / maintain performance standardso Able to ensure that professional practice standards and best practice are maintained in all areas of work o Able to deliver productivity and quality standards agreed between the Centre and the DWP and to respond positively to feedback o Qualified to deliver Stage 3 trainingo Qualified to perform CHDA case audits and able to provide instruction on how to write reports that meet A grade requirementso Flexible and adaptableo Able to understand, anticipate and meet immediate and medium-term customer and client needso Able to collaborate effectively with others to drive a performance cultureo Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audienceso Able to maintain a professional demeanour in stressful interactions EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.
If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview.
YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
About the Company:
MaximusMAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels.
The company's health services segment offers outsourced program management and administrative services,Company Size:
5,000 to 9,999 employeesIndustry:
Healthcare ServicesFounded:
0Website:
https:
//www.
maximus.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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