Retail Supervisor - First Run
Job Description:
Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VTn Flex Year RoundAt Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks for our seasonal team members including: Stratton season pass for all employeesFree or discounted (depending on classification) season pass for dependents - this includes spouse &.children under 26 years oldAlterra Mountain Company Employee Pass - free lift access & discounts (depending on classification) at all Alterra owned resorts - dependents too!Unlimited introduction letters for 50% off day tickets at IKON partner resorts (depending on classification)Discounted golf, mountain biking and fitness center membershipsEmployee childcare rates & discounted seasonal programs for self & dependents (depending on classification)Retail and Food and Beverage discountsIndustry/Pro-form discounts12 - $25 lift tickets for your friend & family guests (depending on classification)Onsite medical clinic401(k) with company matchCompany paid sick timeAdditional perks & benefits for year round employeesEssential Job FunctionsHire staff & insure that they have all the right tools to do their jobs on a weekly/daily basis.Communicate clearly with staff and other members of the Retail Team.Hold weekly staff meetings. Continually strive to improve employee training. Guide and discipline with empathy & fairness. Perform staff evaluation within given time frames.Uphold Stratton's company values, goals and objectives.Be accountable for all security issues involving cash handling, theft, liability & premises.Instill good safety practices in staff.Work with Group Manager in preparing operating & capital budgets, including labor and in completing monthly variance reports.Responsible for retail inventory, counts, reconciliation, store transfers, theft procedures, and warranty returns and all related paper work.Review product mix, OTB and stock levels with the Head Buyer on a regular basis. Assist with buying as directed by Head Buyer.Develop merchandising plan with buyer & Group manager. Maintain the merchandising plan for the entire store on a regular basis.Develop staff/customer focus group on products. Canvas customers/gather customer opinions on the current products and what they would like to have access to purchase.Continue to build and maintain the image of Stratton Retail with fellow employees and resort guests.Participate in all retail/rental & corporate training programs.Develop relationships with our valued guests.Strengthen and maintain a strong working relationship with the staff & vendor customer service.Continually exceed our guest expectations and create memories for guests & employees, not only in retail but also as a resort.And any other duties that maybe deemed appropriate that you are required to do to enhance the business in the work place.Maintain a clean and inviting retail location.Experience and Education RequirementsMust have High School Diploma or equivalentPrevious retail experience, leadership experience preferredQualifications, Knowledge, Skill and Ability RequirementsMust be at least 18 years oldCapable of working & excelling in a challenging & competitive environmentComputer literateStrong communication and organizational skills, detail orientedStrong people skills, a team playerCreative, outgoing, and engagedPassion for the outdoors, fashion & functionalityCreating an atmosphere that fits the locationPHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays.Most work tasks are performed indoors- temperature is moderate and controlled by environmental systems.Must be able to stand and exert well-paced mobility for up to an average shift of 8 hours.Must be able to lift up to 50 on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.Must be able to exert well-paced ability in limited space and to reach different floors of the building on a timely basis.Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.Vision occurs continuously with the most common visual functions being those of near vision and depth perception.Requires manual dexterity to use and operate all necessary equipment and products.Able to wear personal protective equipment including but not limited to non-slip shoes, protective eye wear, and protective gloves.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functionsAn Equal Opportunity EmployerEstimated Salary: $20 to $28 per hour based on qualifications.
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